Omnichannel Operations are the New Normal

February 1, 2017

This past holiday season was a paradox. Consumer spending was up; nevertheless, thousands of retail stores are shuttering their doors … Continued

Omni-channel Supply Chains and Retail’s Future

November 7, 2016

“The growth of internet-enabled commerce, mobile devices and social networks has led companies to be more digitally driven since the turn … Continued

Digital Natives are Making the Digital Path to Purchase a Busy Place

July 5, 2016

“For the first time,” reports Laura Stevens (@LauraStevensWSJ), “consumers say they bought more of their purchases on the web than … Continued

Does Walmart’s Effort Secure the Future of Online Grocery Shopping?

June 28, 2016

“It’s been clear for a while,” writes Bill Bishop (@BrickMeetsClick), Chief Architect at Brick Meets Click, “that a wide range … Continued

Smart Cities: People, Processes, and Technology

June 3, 2016

In the business world, executives know that to be successful they need to blend the right combination of people, processes, … Continued

The Digital Path to Purchase is Rapidly Becoming a Superhighway

June 2, 2016

Nearly every week we read about more brick-and-mortar stores closing their doors. The reason for these closings is almost always … Continued

Internet of Things Surpasses World Wide Web. Is Your Supply Chain Ready?

May 23, 2016

“[Last year], we passed an important milestone,” reports Per Richtun (@perricktun), an analyst with Capgemini. “For the first time in … Continued

In Praise of the Digital Supply Chain

May 19, 2016

Most analysts agree that in order survive and thrive in the years ahead industrial age organizations need to transform into … Continued

Smart Cities and the Future of the World

May 13, 2016

Although there has been a lot written about smart cities, many people still have no idea what the smart cities … Continued

Transforming the Supply Chain

May 10, 2016

“A high-functioning, flexible and agile supply chain is increasingly critical to business success,” asserts Donna Fritz, Vice President of Marketing … Continued

Digital Enterprise Transformation: Changing or Adapting to the Business Landscape?

May 3, 2016

The business landscape has been ever changing since the first marketplace was established. Craftsman who may have enjoyed a monopoly … Continued

Manufacturing’s Symbiotic Relationship with Technology

April 27, 2016

A million years ago manufacturing was a very personal business. Individuals constructed their own tools and weapons. Those items, however, … Continued

Privacy Remains One of the Greatest Big Data Concerns

April 26, 2016

“Big Data? Big problems,” writes Maurice Lévy, chairman and chief executive of Publicis Groupe. “With each hack, leak, and act … Continued

The World Needs Smart Cities

April 22, 2016

If you live in India (or follow what’s happening on the sub-continent), you know there has been a lot of … Continued

Big Data and Cognitive Computing will Drive Digital Enterprise Transformation

April 20, 2016

The term “big data” is likely to run out of steam as the Internet of Things (IoT) and artificial intelligence … Continued

The Internet of Things will Change the World Once Devices Start Communicating

April 18, 2016

“The potential for the Internet of Things is huge,” writes Thomas Wadlow. “From water sensors that remind you to water … Continued

Digital Supply Chain Transformation: Are You Ready?

April 11, 2016

Research conducted by Source for Consulting in partnership with business applications and service provider Advanced revealed, “Just 37 per cent … Continued

Digital Enterprise Transformation: Don’t get Stuck on the Tracks

April 5, 2016

Have you ever been stopped with your vehicle sitting astride some railroad tracks? If you have, I’m willing to bet … Continued

Retailers Searching for On-ramps to the Digital Path to Purchase

April 4, 2016

The big news from last year’s holiday shopping season was that omnichannel marketing was the big winner. Suzanne Kapner (@SuzanneKapner) … Continued

Globalization in the Digital Age

April 1, 2016

The face of globalization is changing as global trade decreases, reshoring and/or near-shoring increases, and once hot economies cool down. … Continued

Are We Entering or Leaving the Age of Big Data?

March 31, 2016

“Big data, the tech story of a few years ago, is now beginning to show big results,” writes Michael S. … Continued

Artificial Intelligence: The Sad Tale of Tay

March 29, 2016

“Tay was born pure,” writes Anthony Lydgate (@anthonylydgate). “She loved E.D.M., in particular the work of Calvin Harris. She used … Continued

Towards a Smart City Hierarchy of Needs

March 22, 2016

Over 70 years ago, Abraham Maslow introduced the world to his hierarchy of needs framework. Like most brilliant ideas — … Continued

Butterflies, Swans, and Supply Chain Risk Management

March 21, 2016

“The ‘butterfly effect’,” writes Yolanda Graham, “was a term coined by mathematician, meteorologist and chaos theory expert Edward Lorenz around … Continued

Targeted Marketing: Are We Entering a Golden Age?

March 16, 2016

A few years ago, Barry Schaeffer, Principal consultant with Content Life-cycle Consulting, wrote, “In times past, you targeted your marketing … Continued

Without the Internet of Things there is no Industry 4.0

March 14, 2016

“By 2020,” Bob Violino (@BobViolino) reports, “more than half of major new business processes and systems will incorporate some element … Continued

Data-driven Business and the Digital Enterprise

March 9, 2016

“Whether we like it or not,” Sohini Bagchi (@sohinidiva) asserts, “digital transformation is already underway.”[1] That’s both a bold statement … Continued

Big Data Analytics are Better than Intuition

March 7, 2016

According to Daniel Kahneman, winner of the 2002 Nobel Prize in Economics, “Intuition works less often than we think.”[1] He … Continued

Customer is King on the Digital Path to Purchase

March 3, 2016

There is nothing new about the notion that companies need to focus on customers. Companies have always needed customers. Karl … Continued

Artificial Intelligence and the Algorithmic Economy

March 2, 2016

The world becomes more complex every day. Both adding to and helping us understand that complexity is a growing number … Continued

How Technology is Changing the Supply Chain

March 1, 2016

Everyone knows that technology (especially, the Internet) has changed the business landscape. Loretta Chao (@LorettaChao) and Steven Norton (@steven_norton) write, … Continued

Targeted Marketing Landscape Predicted to Change

February 26, 2016

Gartner asserts there are five underlying digital marketing trends currently shaping the advertising landscape.[1] They are: “The purchase funnel has … Continued

Support Continues to Grow for the Smart Cities Movement

February 23, 2016

As a member of IEEE and three of its associated groups — the IEEE Computational Intelligence Society; the IEEE Information … Continued

Industry 4.0: The Fourth Industrial Revolution

February 18, 2016

“As an industry,” writes Kimberly Knickle (@kimknickle), Research Vice President at IDC Manufacturing Insights, “manufacturing is ‘hot’.”[1] She reports that … Continued

The Era of Cognitive Computing

February 10, 2016

“It is the dawn of a new era, the cognitive era,” declared IBM CEO Ginni Rometty (@GinniRometty) at the 2016 … Continued

Supply Chain Visibility: Lifting the Fog of Business

February 9, 2016

In his famous book On War, military strategist Carl von Clausewitz wrote, “War is the realm of uncertainty; three quarters … Continued

Supply Chain Transformation is Technologically Driven

February 8, 2016

“Every supply chain organization is slightly different,” writes Lora Cecere (@lcecere), founder and CEO of Supply Chain Insights.[1] To that … Continued

Big Data Analytics are Improving Business Performance

February 3, 2016

“Nobody needs to be told that data is becoming more complex,” writes Adrian Bridgwater (@ABridgwater). “Every user realises that all … Continued

General Electric Uses “Cool” to Promote STEM Education

January 29, 2016

“As a sprawling conglomerate,” writes Dan Adams (@DanielAdams86), “General Electric is a top producer of brute industrial equipment from locomotives … Continued

Machine Learning Will Change How Supply Chains Function

January 28, 2016

“A few decades ago,” writes Motti Nisani, CEO of emaze, “artificial intelligence was just an exciting topic among engineers and … Continued

Moving Towards Smart Cities

January 25, 2016

“Twenty-first century technologies offer newfound promise for the future of cities,” write Rob Puentes (@rpuentes) and Adie Tomer (@AdieTomer), “more … Continued

The Internet of Things is Poised to Change the World — but When?

January 21, 2016

“Is the so-called ‘Internet of Things’ the most over-hyped topic in information technology today,” asks David Weldon (@DWeldon646), Editor-in-Chief of … Continued

The Foundations of Supply Chain Transformation

January 19, 2016

“Supply chains are changing and evolving into something new,” writes Daniel Miller, Head of the Finance Division at The Innovation … Continued

The Internet of Things is Maturing Rapidly

January 14, 2016

The potential of the Internet of Things is fueling a lot of interest (and hype) all across media and industry,” … Continued

Old Year’s Day and New Year’s Eve: Looking Back on the Supply Chain

December 31, 2015

Nowadays you don’t often hear anyone refer to Old Year’s Day (i.e., the last day of the old year); rather, … Continued

Trends 2016: Cyber Security

December 10, 2015

Cyber security is a concern that will continue to plague governments, businesses, and individuals in the years ahead. As our … Continued

Trends 2016: Gartner Technology Trends

December 7, 2015

We live in an age of technological wonders; however, some people fail to appreciate all of the wonders because they … Continued

Emerging Technologies and the Future of Logistics

November 19, 2015

There are a lot of moving pieces in a supply chain, but none are more central than logistics pieces (i.e., … Continued

The Internet of Things: Giving the World a Nervous System

November 18, 2015

A wonderful infographic by Harbor Research and Postscapes, describes the Internet of Things (IoT) as a digital nervous system for … Continued

The Future Demands Cognitive Computing

November 2, 2015

“How do we expect to handle the overflow of data that is headed our way?” asks James MacLennan (@jpmacl), Senior … Continued

Shareology: A Book Review

October 26, 2015

Unless you’ve been stranded on an island in the middle of the Pacific Ocean, you’ve read about the rise of … Continued

The Digital Path to Purchase Punches Holes in the Marketing Funnel

October 20, 2015

“You’re more likely to survive a plane crash than you are to click a banner ad,” writes Jason Goldberg (@retailgeek), … Continued

Inbound or Outbound, Targeted Marketing Makes Sense

October 15, 2015

For most lay people, marketing is marketing. Professionals, however, distinguish between outbound marketing and inbound marketing. Outbound marketing is considered … Continued

Industry 4.0 — Facing the Coming Revolution

October 12, 2015

“With disruptive forces of change so pervasive around the world,” writes Jeff Dobbs, Global Sector Chair for Industrial Manufacturing at … Continued

Technology Will Continue to Transform the Supply Chain

October 6, 2015

“The technological shifts over the next 10 years and beyond will reverberate through all aspects of business, government and society … Continued

Artificial Intelligence and Business Get Serious

October 5, 2015

“A confluence of forces has propelled artificial intelligence into the business mainstream,” assert Deloitte analysts Paul Sallomi (@PaulSallomi), Bob Dalton, … Continued

Big Data Poised to Play a Big Role in Ensuring Food Security

October 1, 2015

“Producing enough food, fiber and fuel for more than 9 billion people by 2050, while conserving natural resources is a … Continued

Smart Manufacturing and the Internet of Things

September 14, 2015

“Manufacturing worldwide is on the cusp of a revolution,” writes Kevin O’Marah (@komarah), chief content officer, and Pierfrancesco Manenti (@PierManenti), … Continued

Smart Cities Begin with Connectivity

September 11, 2015

“Federal and local governments around the world are expected to spend $475.5 bn technology products and services by 2019,” reports … Continued

Personalization and Identity-Driven Marketing

September 1, 2015

“Companies are increasingly tuning in to the importance of understanding their customers in order to make their marketing more effective,” … Continued

The Internet of Things Revolution

August 17, 2015

“A funny thing happened on the way to the internet of things,” writes Richard Waters (@RichardWaters). “Many of the ‘things’ … Continued

From Smarter Cities to Smart Cities

August 12, 2015

“I think the Internet of Things is real.” That comment was uttered by an unidentified participant earlier this year at … Continued

The Coming Industrial Revolution: The Internet of Things and Industry 4.0

July 30, 2015

“Imagine a world,” writes Mary Shacklett (@MaryShacklett), President of Transworld Data, “where smart systems, Internet of Things (IoT) sensors, and … Continued

Targeted Marketing Requires Proper Identification of Ideal Customers

July 29, 2015

“Many companies pursue growth opportunities without adequately defining who their ideal customers are,” according to Frank V. Cespedes, James P. … Continued

Artificial Intelligence and the Digital Path to Purchase

July 28, 2015

“Ecommerce is a complex, convoluted thing,” writes Simon Le Gros Bisson (@sbisson).[1] She reminds us that e-commerce began humbly with … Continued

The Internet of Things Will Affect the Supply Chain and Much More

July 15, 2015

“The world is on the threshold of a new era of innovation and change with the rise of the Industrial … Continued

The Digital Enterprise: Are You Prepared for the Digital Future?

July 14, 2015

“The future is here and it is connected,” writes Eva Milko (@evamilko).[1] Milko envisions a future that moves beyond “the … Continued

Turning Normal Cities into Smart Cities

July 10, 2015

Most of the recent articles about smart cities have originated in (or are about) India, where the Prime Minister has … Continued

Cognitive Computing and Targeted Marketing

July 6, 2015

AMC’s television series “Mad Men” ended on a delightful up note. The fictional lead character of the series, advertising executive … Continued

Towards the Digital Enterprise

June 30, 2015

“Technology is intertwined in nearly every aspect of business today,” writes Pierre Nanterme (@PierreNanterme) and Marty Cole, respectively Accenture’s Chairman/CEO … Continued

The Supply Chain and the IoT: A Match Made in Heaven

June 23, 2015

“There is huge potential for countries to further increase their connectedness and prosper through trade, integration and technology,” states Ken … Continued

Book Review: Connected by Design

June 18, 2015

I became interested in Barry Wacksman’s (@wacksman) and Chris Stutzman’s (@cjstutzman) book Connected by Design when I learned that it contained … Continued

Let’s Be Smart Connecting to the Internet of Things

June 17, 2015

Analysts have forecast that within the next five years billions of devices will be connected to the Internet of Things … Continued

Is Online Grocery Shopping Really About to Soar?

June 16, 2015

“Since the early days of the internet,” writes Cooper Smith (@CooperASmith), “entrepreneurs have dreamed of moving grocery shopping online. It’s … Continued

The Big Data Era Keeps Advancing

May 20, 2015

“Big Data should not only be framed as part of the digital revolution of the past few decades,” writes Irving … Continued

Cognitive Computing: The Next IT Wave

May 19, 2015

According to Matt Sanchez (@MattSanchez), founder and CTO of Cognitive Scale, “Cognitive Computing is the most significant disruption in the … Continued

Welcome to Infrastructure Week, Part 3

May 15, 2015

This is the final article in a three-part series celebrating the third annual Infrastructure Week. According to the website promoting … Continued

The Rise of the Digital Enterprise

May 6, 2015

Just in case you’re wondering whether we’ve entered the Digital Age, Comcast just announced that it has more broadband users … Continued

Supply Chain Innovation — Part 2

May 5, 2015

In Part 1 of this two-part discussion of a recent MHI/Deloitte report about supply chain innovation entitled “The 2015 MHI … Continued

Supply Chain Innovation — Part 1

May 4, 2015

“Supply chains face conflicting demands to be better, faster and cheaper,” states a recent report released by MHI and Deloitte. … Continued

The Internet of Things Bandwagon

April 8, 2015

“Just as the use of the word ‘Cloud’ exploded in the late 2000s,” writes Bill McBeath (@BillMcBeath), Chief Research Officer … Continued

Targeted Marketing: Understanding Generational Differences

March 31, 2015

Age has always been a significant differentiator of consumers; but, it is only one of many demographic traits that need … Continued

Ontology and the Power of Understanding

March 30, 2015

The term “semantic web” has been bantered about for a few years now. It’s supposed to be the next big … Continued

Transforming the Supply Chain in an Omnichannel World

March 25, 2015

“The rise of the omni-consumer,” asserts Fabrizio Brasca (@FabBrasca), Vice President of Global Logistics at JDA Software, “has changed virtually … Continued

The Internet of Everything and Global Transformation

March 20, 2015

As I have noted in several previous articles discussing the Internet of Things (IoT), the IoT is set to transform … Continued

Smart Cities Rely on Smart Systems

March 4, 2015

Kanumury Radhesh (@radhesh_k), leader of the Global Entrepreneur Program for IBM India and South Asia, offers this definition of a … Continued

Customer Experience (CX) Highlights the Digital Path to Purchase

March 3, 2015

Gartner analyst Jake Sorofman (@jakesorofman) reports that Gartner’s 2015 Marketing Spending Survey concludes, “Customer experience is the most pressing mandate … Continued

Successful Targeted Marketing Requires Knowing Your Customer

March 2, 2015

Pamela Bartz, vice president at GT Software, and Michael Pernice (@MichaelPernice), GT Software’s regional sales manager, ask Chief Marketing Officers … Continued

Manufacturing is Still Critical for a Healthy Economy

February 23, 2015

In KPMG’s 2014 Global Manufacturing Outlook report, Jeff Dobbs, KPMG’s Global Sector Chair for Industrial Manufacturing, wrote, “The challenges of … Continued

Innovation and the Digital Enterprise

February 18, 2015

Recently, I served as a panelist on a webinar sponsored by Supply Chain Insights. The topic of focus for the … Continued

Smart Cities and the Internet of Things

February 12, 2015

“Machines can make cities smarter,” declares Spyros Salpeas, Head of Global Services, MENA, at Orange Business Services. “Machine-to-machine (M2M) — … Continued

Engagement is the Key for Digital Path to Purchase Success

February 11, 2015

The late department store magnate John Wanamaker once stated, “Half the money I spend on advertising is wasted. The trouble … Continued

Targeted Marketing is Getting More Refined Thanks to Technology

February 10, 2015

“The pace of innovation in marketing technology is astounding,” writes Doug Camplejohn (@camplejohn), CEO and founder of Fliptop. “Adobe, Salesforce, … Continued

The Digital Path to Purchase Comes of Age

January 26, 2015

Last July, Scott Welty, global vice president for retail industry strategy at JDA, wrote, “The technology-driven shift to omnichannel shopping … Continued

Predictions 2015: Smart Machines

January 20, 2015

In a previous article entitled “IDC Inaugurates the 2015 Prediction Season,” discussed predictions about technology made by analysts from the … Continued

The Rise of the Internet of Things

January 13, 2015

According to many reports, the winner at the 2015 Consumer Electronics Show was the Internet of Things (IoT). Ciara O’Brien … Continued

2015 Predictions: Smart Cities

January 9, 2015

Predicting what cities of the future would look like has been a source of speculation for centuries. Isaac Asimov, the … Continued

Big Data: Who Do You Trust?

January 6, 2015

The sine qua non for big data analytics is, of course, big data. That shouldn’t be a problem with the … Continued

Quantum Computers Will Transform the World — We Hope

December 24, 2014

Eric Ladizinsky, co-founder of D-Wave, the Canadian firm claiming to have produced the world’s first commercial quantum computer, asserts that … Continued

2015 Predictions: The Internet of Things

December 17, 2014

If I were going to name the coming year based on what people are predicting, I would probably call 2015 … Continued