Taking Advantage of Emerging Opportunities on the Consumer’s Digital Path to Purchase

March 20, 2017

The digital path to purchase is increasingly dominating retail sales. By that I mean consumers are increasingly using mobile devices … Continued

St. Patrick’s Day 2017

March 17, 2017

Retailers love holidays. Holidays provide a focal point for promotions and sales. St. Patrick’s Day is no different. Kristen Cloud … Continued

Technology and Supply Chain Transformation

March 14, 2017

More and more articles are being written about the need for supply chain transformation and, as a result, supply chain … Continued

Cognitive Computing and the Digital Supply Chain

March 13, 2017

The term “supply chain” emerged because historically every step of the process that saw raw material converted into a product … Continued

Cognitive Computing is Raising the Bar in the Business World

March 10, 2017

As businesses venture deeper into the Digital Age, they are finding new technologies can help them analyze the oceans of … Continued

Category Management and Cognitive Computing

March 9, 2017

“Without the foundation of Category Management,” declare analysts from the Category Management Association, “shopper marketing is ‘a tale full of … Continued

Industry 4.0 Can Spark Growth but not without Skilled Workers

March 8, 2017

“Economic growth has been slowing for the past 50 years,” asserts Olivier Scalabre, Senior Partner and Managing Director, Boston Consulting … Continued

Supply Chain Risk Management in the 21st Century

March 7, 2017

Supply chain risk management is a complicated subject because the number of things potentially affecting operations is almost limitless. As … Continued

Use Cognitive Technologies to Reduce Offshoring and Create U.S. Jobs

March 3, 2017

The business world is in turmoil over President Donald Trump’s emphasis on reinvigorating manufacturing jobs in America. He pushed hard … Continued

Targeted Marketing to Millennials: Inform don’t Pander Them

March 2, 2017

I have heard people state that we live in a world in which everyone wants instant gratification. Some marketers may … Continued

Cognitive Computing in the CPG Sector = Efficiency and Innovation

February 27, 2017

Kraft-Heinz’ recent failed attempt to purchase Unilever for $143 billion dollars is unlikely to be the last news of mergers … Continued

The Transformative Potential of Blockchain Technology

February 22, 2017

Business leaders are always looking for the next big thing. One of those things might be blockchain technology. Thomas Cherian … Continued

Security Concerns Plague Internet of Things Development

February 21, 2017

The Internet of Things (IoT) is poised to become the largest network of networks the world has ever seen (both … Continued

The Evolution of the Grocery Store

February 17, 2017

We’ve all seen western movies that include a scene in which a calico-clad frontier woman tells the owner of the … Continued

Valentine’s Day: Warm Hearts and Cold Chains

February 14, 2017

Valentine’s Day is a day of romance. You might have risen early this morning to prepare your significant other breakfast … Continued

Supply Chain Transformation is Blowin’ in the Wind

February 9, 2017

Change is one of life’s constants. The supply chain is no exception to this rule. According to Jonathan Webb (@j_p_webb), Head … Continued

Industry 4.0 won’t Bring Back Jobs; but Neither will It Eliminate Human Workers

February 8, 2017

Manufacturing is on the upswing in the United States and that trend was in the making before the tortuous presidential … Continued

Buttons and Keyboards on the Digital Path to Purchase

February 3, 2017

The two most important characteristics of the digital path to purchase are convenience and information. Although the consumer digital journey … Continued

Omnichannel Operations are the New Normal

February 1, 2017

This past holiday season was a paradox. Consumer spending was up; nevertheless, thousands of retail stores are shuttering their doors … Continued

Trends & Predictions 2017: Grocery Shopping

January 24, 2017

Grocery shopping has been an activity in which humans have engaged since the first marketplaces were set up millennia ago. … Continued

Risk Management: A Business Priority Begging for Cognitive Computing

January 17, 2017

One hundred percent of businesses are concerned about the possibility of a disruption in their supply chain; yet, 40% of … Continued

Artificial Intelligence and the Digital Path to Purchase

January 10, 2017

Over a dozen years ago, Steven Spielberg’s movie Minority Report introduced viewers to a future in which marketing and advertising is … Continued

New Year’s Resolution: Transform Your Supply Chain

December 30, 2016

We are approaching the time of year when people pause to reflect on the past and resolve to do better … Continued

Why Winning Companies will Transform into Digital Enterprises

December 29, 2016

There seems to be a growing consensus among business analysts that organizations organized around principles developed during the industrial age … Continued

Trends & Predictions 2017: Supply Chain

December 27, 2016

“It has become apparent that in the decade since scholars such as Cranfield’s Martin Christopher first began talking about the … Continued

Targeted Marketing and Personalization

December 26, 2016

Marketers want customers to feel special. They want customers to feel they have a personal connection with advertised products. In … Continued

Risk Management Needed to Strengthen Fragile Global Supply Chains

December 22, 2016

“Supply chains keep making headlines around the world for the wrong reasons,” insists Boris Felgendreher (@FelgenTweets), Senior Marketing Director for … Continued

The Digital Path to Purchase Requires Multiple Supply Chains

December 1, 2016

The digital path to purchase and omnichannel operations are complicating supply chain operations in a number of ways. The staff … Continued

How the Holidays will Impact Your Supply Chain

November 29, 2016

The holiday shopping season, which traditionally begins on Black Friday, tests even the best supply chain. “As the holiday season … Continued

‘Tis the Season for Cargo Theft

November 28, 2016

Nobody likes to get ripped off; but, experts note the holiday shopping season presents an almost irresistible opportunity for thieves. … Continued

Black Friday in a Post-modern Consumer-centric Era

November 25, 2016

A few years ago, an article in SupplyChainBrain asserted omnichannel sales are becoming so important they are transitioning the retail sector … Continued

7 Habits of Highly Effective Risk Management Professional

November 22, 2016

“Over the past 5 years, supply chain risk management has moved onto the radar of the C-level,” write analysts from … Continued

Globalization Still Needed to Bring Millions out of Poverty

November 21, 2016

“Globalization’s opponents in the emerging markets and developing countries have been joined by tens of millions in the advanced countries,” … Continued

Digital Supply Chains Can Make the World Less Frightening

November 17, 2016

Pundits toss around a lot of names for times in which we live — the Computer Age, the Information Age, … Continued

Omni-channel Supply Chains and Retail’s Future

November 7, 2016

“The growth of internet-enabled commerce, mobile devices and social networks has led companies to be more digitally driven since the turn … Continued

Targeted Marketing: How Much Segmenting is Too Much?

November 3, 2016

When Procter & Gamble (P&G) announced it was going to do less targeted marketing on Facebook, it was big news. … Continued

Industry 4.0: How Long will the Revolution Take?

November 2, 2016

“Imagine a world,” writes Mary Shacklett (@MaryShacklett), CEO of Transworld Data, “where smart systems, Internet of Things (IoT) sensors, and … Continued

The Internet of Things and Beyond

November 1, 2016

The current buzz about the emerging Internet of Things (IoT) leaves the impression it is a single, humongous network into … Continued

The Digital Supply Chain Imperative

October 27, 2016

“Supply chain is one of the last places where you have all of these analog problems,” asserts Trae Stephens (@traestephens), … Continued

Jobs Sustainability: Little Time Remains to Implement Long-term Strategy

October 26, 2016

“By 2021,” writes Forrester Vice President Brian Hopkins (@practicingEA), “a disruptive tidal wave will begin. Solutions powered by AI/cognitive technology … Continued

The Supply Chain IS Business

October 19, 2016

“The supply chain IS Business,” insists Lora Cecere (@lcecere), founder of Supply Chain Insights, and “not a department within a … Continued

Three Phases of Supply Chain Risk Management

October 18, 2016

There are a lot a moving parts associated with a good supply chain risk management program. First and foremost, a … Continued

Blockchain Technology: Silver Bullet or Simply Buzz

October 12, 2016

“Blockchain technology stands poised to rewrite how business is conducted if its potential is achieved,” declares Thor Olavsrud (@ThorOlavsrud).[1] But … Continued

Supply Chain Transformation and Digitization, Part 2

October 11, 2016

In the first part of this article, I discussed why so many analysts insist supply chain transformation (i.e., building a … Continued

Supply Chain Transformation and Digitization, Part 1

October 10, 2016

No shortage exists of pundits who insist corporate supply chains must transform over the coming decade. Although their transformation strategies … Continued

Digital Transformation and the Digital Path to Purchase

September 28, 2016

We live in the digital age; mobile technologies have penetrated deep into most societies; and, the digital path to purchase … Continued

Agriculture: The Jetsons Meet the MacDonalds

September 27, 2016

The topic of agriculture generally brings to mind scenes of waving grain, orchards of fruit trees, and/or animals grazing peacefully … Continued

Supply Chain Risk Management: You Can’t Outsource Responsibility

September 19, 2016

“There’s a saying,” writes Warrick Beaver (@WarrickBeaver), Managing Director of Customer & Third Party Risk at Thomas Reuters, “that you … Continued

Are “Psychopaths” Helping or Hurting Your Supply Chain?

September 16, 2016

“A new study shows supply chain executives demonstrate higher levels of psychopathic tendencies than any other role in the business … Continued

Some Do’s and Don’ts for Digital Enterprise Transformation

September 15, 2016

Many analysts have predicted that for companies to survive in the digital age they must transform into digital enterprises. What … Continued

Targeted Marketing Personas: More Catching Less Fishing

September 14, 2016

Have you ever gone fishing? If you have, then you understand your chances of catching something improve when you know … Continued

Smart Cities can’t be Dumb about Last Mile Logistics

September 13, 2016

As cognitive computing systems and the Internet of Things (IoT) continue to mature, there will be more and more written … Continued

Supply Chain Visibility and Collaboration: Fellow Travelers on the Path to Excellence

September 8, 2016

“A lack of supply chain visibility and ineffective collaboration [are] often the reason[s] for poor supply chain performance,” asserts Antonia … Continued

Supply Chain Risk Management Involves More than Hoping Your Luck Holds Out

September 1, 2016

Supply chain risk management is a full-time job. Logically that means chief executive officers (CEOs) must delegate that responsibility to … Continued

Jobs Sustainability and Robotics: An Endless Debate

August 29, 2016

“We always hear and read the same arguments again and again,” writes Maximilien Oberlis (@maximilienobrls), a digital innovation leader. “Will … Continued

Helping People at the Base of the Pyramid Obtain Water

August 26, 2016

“The world runs on water,” writes Betsy Otto, Director of the Global Water Program at the World Resources Institute (WRI). … Continued

As Uses of Big Data in Business Grow, the Need for Ethics also Increases

August 25, 2016

“Big data is reshaping the world,” asserts Joe Lodewyck (@joelodeaz), dean of assessment at the University of Phoenix College of … Continued

The Disruptive Potential of Robotic Process Automation

August 23, 2016

Robotic Process Automation (RPA) is not likely to be the focus of a Hollywood blockbuster film because it doesn’t involve … Continued

Combating Fraud in the Supply Chain

August 22, 2016

“It’s not enough just to manage your own company’s supply chain anymore,” writes Ben DiPietro (@BenDiPietro1).[1] By that he means … Continued

The Importance of Segmentation in Targeted Marketing

August 19, 2016

I have no idea when consumer segmentation was first introduced as a targeted marketing tactic. I suspect it may have … Continued

The Internet of Things will Help Transform the Supply Chain

August 17, 2016

There is a lot of talk about the Internet of Things (IoT); but, most analysts agree that the IoT is … Continued

The Emergence of the Cognitive Supply Chain

August 16, 2016

Nearly a year ago I laid out my vision of what supply chains might look like in the future.[1] With … Continued

The Digital Path to Purchase is Becoming the Smartphone Path to Purchase

August 15, 2016

“Shopping is going digital,” assert analysts from UPS, “and digital is moving to smartphones.”[1] For years, the digital path to … Continued

Businesses Embrace Artificial Intelligence

August 12, 2016

Nearly half (48.5%) of executives surveyed by Narrative Science indicate that “automated communications that give business audiences data they can … Continued

Growing Risks Require Resilient Supply Chain Risk Management Process

August 8, 2016

“There is general unease about the state of the global economy with its increase in operational risk,” writes the staff … Continued

Machine Learning in the Business World

August 4, 2016

The business world is awash with buzzwords, new technologies, and inflated promises. There’s so much of it that Drew Breunig … Continued

Predictive Analytics: Businesses’ Crystal Ball

August 3, 2016

“What if you could predict what products or services your customers wanted before they did,” asks Dr. James Canton (@futureguru), … Continued

Targeting Marketing and Cognitive Computing

August 2, 2016

When it comes to marketing, Delshad Irani and Ravi Balakrishnan decry the fact that overblown claims are being made about … Continued

The Internet of Things and How It Could Affect the Supply Chain

July 28, 2016

“Every industry is ripe for digital disruption and the supply chain industry is no exception,” writes Margaret O’Donnell, a Program … Continued

The Future of the Digital Path to Purchase

July 27, 2016

The digital path to purchase has been growing for years. Laura Stevens (@LauraStevensWSJ) reports, “For the first time, consumers say … Continued

Digital Enterprise Transformation and the “Intelligent” Future

July 26, 2016

The 21st century business landscape will be characterized by the rise of the intelligent enterprise (i.e., organizations that use cognitive … Continued

Big Data Analytics can Help Supply Chain Risk Management

July 21, 2016

Supply chain risks that result in disruptions continue to cost businesses billions of dollars a year. Gavin van Marle (@LoadstarGav) … Continued

Supply Chain Transformation in the Cognitive Era

July 18, 2016

“Manufacturing supply chains are experiencing levels of change heretofore unprecedented in their history,” writes Richard Howells (@howellsrichard), a Vice President … Continued

Industry 4.0 is More than Hype

July 6, 2016

Industry 4.0 (or the Fourth Industrial Revolution) was the central focus the World Economic Forum earlier this year. As usual, … Continued

Digital Natives are Making the Digital Path to Purchase a Busy Place

July 5, 2016

“For the first time,” reports Laura Stevens (@LauraStevensWSJ), “consumers say they bought more of their purchases on the web than … Continued

Supply Chain Risk Management Requires Connectivity and Advanced Analytics

June 30, 2016

“Supply chains,” writes Abe Eshkenazi (@aeshkenazi), CEO of APICS, “are like the central nervous system in humans — they are … Continued

Does Walmart’s Effort Secure the Future of Online Grocery Shopping?

June 28, 2016

“It’s been clear for a while,” writes Bill Bishop (@BrickMeetsClick), Chief Architect at Brick Meets Click, “that a wide range … Continued

Meeting the Digital Enterprise Transformation Imperative

June 23, 2016

Most analysts agree that businesses face an imperative to transform into a digital enterprise or lose ground to competitors that … Continued

Supply Chain Risk Management: Keeping Track of the Risks

June 16, 2016

“Supply chain practitioners, accustomed to the ongoing disruptions throughout the sub-tier supply chain, are familiar with the usual risks that … Continued

Retailer Chargebacks Remain a Problem

June 15, 2016

Retailer chargebacks against vendors are not new, but they do represent a growing challenge to profitability. The staff at Supply … Continued

Big Data and Supply Chain Transformation

June 14, 2016

The ground beneath businesses continues to shift as the impacts of e-commerce, new business models, digitization, and automation are fully … Continued

Targeted Marketing: How Effective is It?

June 13, 2016

John Wanamaker, the late department store magnate, once stated, “Half the money I spend on advertising is wasted. The trouble … Continued

Challenges Still Face Full Internet of Things Implementation

June 10, 2016

Amid all the hype about the Internet of Things (IoT) one fact is beginning to come clear — there are still … Continued

The Internet of Things will be Rooted in Industry

June 8, 2016

There is a lot of talk today about the Internet of Things (IoT) and how it will connect with individuals … Continued

Inventory Optimization: Trying to Manage a Business Conundrum

June 7, 2016

Inventory management continues to be a business conundrum. Lora Cecere (@lcecere), founder and President of Supply Chain Insights, recalls a … Continued

The Need for Supply Chain Excellence has never been Greater

June 6, 2016

For professionals who deal with extended supply chains, business is a 24/7 proposition. The old adage — “there is no … Continued

The Digital Path to Purchase is Rapidly Becoming a Superhighway

June 2, 2016

Nearly every week we read about more brick-and-mortar stores closing their doors. The reason for these closings is almost always … Continued

Category Management in the Cognitive Era

June 1, 2016

Category Management is a widespread practice in the Consumer Packaged Goods (CPG) sector, yet Winston Weber & Associates (WWA) analysts … Continued

Targeted Marketing in the Age of Cognitive Computing

May 31, 2016

“The future of marketing,” writes Derek Newton (@DerekTNG), “is intensely personal — marketing targeted not just to you, but to … Continued

Cognitive Computing can Help Discover Your Customer’s Digital Path to Purchase

May 27, 2016

The digital path to purchase for any potential customer can include a number of different twists and turns including ones … Continued

Supply Chain Risk Management: Resiliency and Fragility

May 26, 2016

“Scratching an itch never makes it go away,” writes Thomas P.M. Barnett (@thomaspmbarnett), former Vice President for Communications at Resilient … Continued

Internet of Things Surpasses World Wide Web. Is Your Supply Chain Ready?

May 23, 2016

“[Last year], we passed an important milestone,” reports Per Richtun (@perricktun), an analyst with Capgemini. “For the first time in … Continued

In Praise of the Digital Supply Chain

May 19, 2016

Most analysts agree that in order survive and thrive in the years ahead industrial age organizations need to transform into … Continued

Agile Marketing is Right Approach for Today’s Digital Path to Purchase

May 18, 2016

According to Scott Brinker (@chiefmartec), co-founder & CTO of ion interactive, today’s digital path to purchase requires marketers to create … Continued

S&OP: Has Its Time Passed?

May 16, 2016

For nearly three decades, sales & operations planning (S&OP) has been a much discussed topic. Dave Food (@davefood), a supply chain … Continued

Digital Path to Purchase Requires a Mobile First Mentality

May 12, 2016

“With its same-day delivery and a mobile-first mentality,” writes Adrienne LaFrance (@AdrienneLaF), “Diapers.com is currently doing business in the environment … Continued

Transforming the Supply Chain

May 10, 2016

“A high-functioning, flexible and agile supply chain is increasingly critical to business success,” asserts Donna Fritz, Vice President of Marketing … Continued

Global Supply Chain Risk Management

May 9, 2016

“Resiliency,” writes Aaron Burman, “has become an overused buzzword. Every field seems to have their own need to talk about … Continued

Targeted Marketing: Arms Open for Millennials but no Embrace Yet

May 4, 2016

We’ve all seen little figurines with their arms stretched wide standing on a pedestal engraved with “I love you this … Continued

Digital Enterprise Transformation: Changing or Adapting to the Business Landscape?

May 3, 2016

The business landscape has been ever changing since the first marketplace was established. Craftsman who may have enjoyed a monopoly … Continued