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The Chrysalis of Digital Transformation

February 15, 2017

The metamorphosis of a butterfly is one of nature’s wonders. From ground-bound, clumsy caterpillar to elegant and beautiful butterfly, this … Continued

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Supply Chain Transformation is Blowin’ in the Wind

February 9, 2017

Change is one of life’s constants. The supply chain is no exception to this rule. According to Jonathan Webb (@j_p_webb), Head … Continued

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Trends & Predictions 2017: IBM’s 5 in 5 (Artificial Intelligence Helping make the Invisible Visible)

February 7, 2017

When it comes to interesting predictions, IBM’s 5 in 5: Five innovations that will help change our lives within five … Continued

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Targeted Marketing: In Search of the Perfect Customer

February 2, 2017

There is no perfect customer. Each consumer is unique is one way or another. That makes targeted marketing a challenge. … Continued

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Trends & Predictions 2017: Big Data

January 30, 2017

Over the next few years, we are likely to see fewer articles about “big data” — not because data is … Continued

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Targeted Marketing in the Age of Smart Systems

January 23, 2017

No one doubts we are fully immersed in the Age of Information. A few years ago, David Russell Schilling (@davidrschilling) … Continued

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Urbanization and the Need for Smart Cities

January 19, 2017

One of the trends shaping the last half century has been the urbanization of the world’s population. There are now … Continued

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The Internet of Things: Generating Data and Changing the World

January 13, 2017

The Internet of Things (IoT) REALLY IS about “things” and not people. “If we want to talk about the IoT,” … Continued

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Cognitive Computing: Useful however You Define It

January 12, 2017

It will take another five years, according to Jeremy Achin (@JeremyAchin), CEO of DataRobot, for “data scientists [to] finally agree … Continued

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Artificial Intelligence and the Digital Path to Purchase

January 10, 2017

Over a dozen years ago, Steven Spielberg’s movie Minority Report introduced viewers to a future in which marketing and advertising is … Continued

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Trends & Predictions 2017: Digital Transformation

January 4, 2017

Most analysts agree that companies organized around principles developed during the industrial age must transform themselves into digital enterprises if … Continued

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New Year’s Resolution: Transform Your Supply Chain

December 30, 2016

We are approaching the time of year when people pause to reflect on the past and resolve to do better … Continued

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Trends & Predictions 2017: Supply Chain

December 27, 2016

“It has become apparent that in the decade since scholars such as Cranfield’s Martin Christopher first began talking about the … Continued

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Targeted Marketing and Personalization

December 26, 2016

Marketers want customers to feel special. They want customers to feel they have a personal connection with advertised products. In … Continued

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Process Automation and the Elimination of Errors

December 20, 2016

In most fields of endeavor, accuracy is a beneficial trait. The famous lawman Wyatt Earp once stated, “Fast is fine, … Continued

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Big Data and Ethics

December 13, 2016

“When Facebook researchers manipulated how stories appear in News Feeds for a mood contagion study in 2014,” writes Sarah Zhang, … Continued

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Big Data and Advanced Analytics Hold Key to Brighter Future

December 12, 2016

“Getting a greater understanding of your business is the promise of big data,” Michael Hoskins (@MikeHSays), Chief Technical Officer at … Continued

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Befriending Artificial Intelligence

December 7, 2016

Artificial intelligence (AI) is the futuristic boogeyman of the cinema. In the movies, the sole aim of artificial intelligence systems … Continued

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Is Your Business Ready for the Internet of Things and is It Ready for Your Business?

December 5, 2016

“Industrial companies of all types are now facing a disruption called the Internet of Things,” writes Sophia Davies, a marketer … Continued

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Trends & Predictions 2017: Technology

November 30, 2016

‘Tis that time of year when both the brave and the foolish look deeply into their crystal balls and prognosticate … Continued

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The Future of Smart Cities

November 23, 2016

There is a lot of discussion about smart cities and how a city can earn the “smart city” label. Most … Continued

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7 Habits of Highly Effective Risk Management Professional

November 22, 2016

“Over the past 5 years, supply chain risk management has moved onto the radar of the C-level,” write analysts from … Continued

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Digital Supply Chains Can Make the World Less Frightening

November 17, 2016

Pundits toss around a lot of names for times in which we live — the Computer Age, the Information Age, … Continued

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Process Automation and the Elimination of “Swivel Chair” Work

November 15, 2016

“Robotic process automation software is having a moment,” writes Linda Tucci (@LTucci), “despite there being a good deal of confusion … Continued

Beyond the Digital Enterprise

The Digital Enterprise and Beyond

November 14, 2016

“In today’s economy,” writes IBM CEO Ginni Rometty (@GinniRometty), “we are seeing companies, business models, products, and processes undergoing major … Continued

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Advanced Analytics: Looking for Better Insights

November 9, 2016

Cause and effect relationships are important for understanding the world around us. Joris M. Mooij, Jonas Peters, Dominik Janzing, Jakob … Continued

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Big Data Analytics and Better Decision-making

November 8, 2016

We’ve all made bad decisions in our lives. In business, however, bad decisions can impact more than our individual lives. … Continued

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Omni-channel Supply Chains and Retail’s Future

November 7, 2016

“The growth of internet-enabled commerce, mobile devices and social networks has led companies to be more digitally driven since the turn … Continued

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Targeted Marketing: How Much Segmenting is Too Much?

November 3, 2016

When Procter & Gamble (P&G) announced it was going to do less targeted marketing on Facebook, it was big news. … Continued

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Industry 4.0: How Long will the Revolution Take?

November 2, 2016

“Imagine a world,” writes Mary Shacklett (@MaryShacklett), CEO of Transworld Data, “where smart systems, Internet of Things (IoT) sensors, and … Continued

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The Internet of Things and Beyond

November 1, 2016

The current buzz about the emerging Internet of Things (IoT) leaves the impression it is a single, humongous network into … Continued

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The Digital Supply Chain Imperative

October 27, 2016

“Supply chain is one of the last places where you have all of these analog problems,” asserts Trae Stephens (@traestephens), … Continued

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Digital Transformation and the Intelligent Enterprise

October 24, 2016

“While 2016 is unlikely to provide robots that are able to sense, respond and adapt to people,” wrote Frank Palermo … Continued

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The Many Faces of Cognitive Computing

October 20, 2016

“The history of computing can be divided into three eras,” writes Ahmed K. Noor, an adjunct professor at Old Dominion … Continued

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Artificial Intelligence: Is It a Brave New World?

October 17, 2016

“Every generation or so,” writes Marc Benioff (@Benioff), CEO of Salesforce, “emerging technologies converge, and something revolutionary occurs. … Now … Continued

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Artificial Intelligence is what will Make Smart Cities Smart

October 13, 2016

In his book, The Demon-Haunted World: Science as a Candle in the Dark, the late Carl Sagan wrote, “There are … Continued

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Supply Chain Transformation and Digitization, Part 2

October 11, 2016

In the first part of this article, I discussed why so many analysts insist supply chain transformation (i.e., building a … Continued

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Supply Chain Transformation and Digitization, Part 1

October 10, 2016

No shortage exists of pundits who insist corporate supply chains must transform over the coming decade. Although their transformation strategies … Continued

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Big Data Projects Leave the Early Adopter Phase

October 6, 2016

“Big data has passed the early adopter stage,” asserts Carol Jon. “The early adopters have taken the big data ball … Continued

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Digital Enterprise Transformation Requires Commitment, Part 2

September 30, 2016

“You can no longer simply produce great products and services and expect to succeed,” asserts a report from Forrester It continues, … Continued

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Digital Enterprise Transformation Requires Commitment, Part 1

September 29, 2016

“The race is on to transform today’s enterprise to a digital entity,” writes Arthur Cole (@acole602), “which sounds like a … Continued

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Digital Transformation and the Digital Path to Purchase

September 28, 2016

We live in the digital age; mobile technologies have penetrated deep into most societies; and, the digital path to purchase … Continued

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Machine Learning: A Company’s Most Tireless Employee

September 22, 2016

According to research conducted by Vanson Bourne for SoftServe, “62% of medium to large organizations expect to implement machine learning … Continued

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Artificial Intelligence: Beyond the Buzz

September 21, 2016

“[Artificial Intelligence] is hot,” writes Om Malik (@om), founder of GigaOm, “and every company worth its stock price is talking … Continued

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Will Millennials Change What’s Found on Grocers’ Shelves?

September 20, 2016

A couple of years ago, Monica Watrous (@MonicaWatrous) reported that the Specialty Food Association and Mintel International concluded millennials are … Continued

Digital Transformation Do's and Don'ts

Some Do’s and Don’ts for Digital Enterprise Transformation

September 15, 2016

Many analysts have predicted that for companies to survive in the digital age they must transform into digital enterprises. What … Continued

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Targeted Marketing Personas: More Catching Less Fishing

September 14, 2016

Have you ever gone fishing? If you have, then you understand your chances of catching something improve when you know … Continued

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Smart Cities can’t be Dumb about Last Mile Logistics

September 13, 2016

As cognitive computing systems and the Internet of Things (IoT) continue to mature, there will be more and more written … Continued

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Artificial Intelligence Enlisted in Fight to Eradicate Poverty

September 12, 2016

“Eradicating extreme poverty, measured as people living on less than $1.25 U.S. a day, by 2030 is among the sustainable … Continued

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Supply Chain Visibility and Collaboration: Fellow Travelers on the Path to Excellence

September 8, 2016

“A lack of supply chain visibility and ineffective collaboration [are] often the reason[s] for poor supply chain performance,” asserts Antonia … Continued

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Is Your Business Ready for Process Automation?

September 7, 2016

According to a report published by Market Research Engine, “The IT robotic automation market is expected to exceed more than … Continued

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Supply Chain Risk Management Involves More than Hoping Your Luck Holds Out

September 1, 2016

Supply chain risk management is a full-time job. Logically that means chief executive officers (CEOs) must delegate that responsibility to … Continued

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Embracing Artificial Intelligence

August 31, 2016

“Artificial intelligence is approximating human reasoning more and more closely all the time,” writes Steven Norton (@steven_norton). “Wide-scale adoption by … Continued

Beyond the Digital Enterprise

Cognitive Computing: Beyond the Digital Enterprise

August 30, 2016

Many, if not most, business analysts agree that companies organized around industrial age business models are unlikely to survive if … Continued

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As Uses of Big Data in Business Grow, the Need for Ethics also Increases

August 25, 2016

“Big data is reshaping the world,” asserts Joe Lodewyck (@joelodeaz), dean of assessment at the University of Phoenix College of … Continued

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The Importance of Segmentation in Targeted Marketing

August 19, 2016

I have no idea when consumer segmentation was first introduced as a targeted marketing tactic. I suspect it may have … Continued

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Path to Becoming a Digital Enterprise is Often Turbulent

August 18, 2016

Many, if not most, business analysts believe industrial age organizations must transform into a digital enterprise if they are to … Continued

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The Internet of Things will Help Transform the Supply Chain

August 17, 2016

There is a lot of talk about the Internet of Things (IoT); but, most analysts agree that the IoT is … Continued

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The Emergence of the Cognitive Supply Chain

August 16, 2016

Nearly a year ago I laid out my vision of what supply chains might look like in the future.[1] With … Continued

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Businesses Embrace Artificial Intelligence

August 12, 2016

Nearly half (48.5%) of executives surveyed by Narrative Science indicate that “automated communications that give business audiences data they can … Continued

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The Internet of Things and Really, Really Big Data

August 11, 2016

The Internet of Things (IoT) is going to generate a massive amount of data. How much? “Annual global IP traffic … Continued

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Agriculture: Old MacDonald had a Farm, I-T, I-T, Oh!

August 10, 2016

Agriculture is one humanity’s oldest professions. Many scholars trace the birth of agriculture to the Neolithic (or new Stone Age) … Continued

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Innovation and the Power of “What If” Thinking

August 9, 2016

It has been nearly two decades since Clayton Christensen’s (@claychristensen) book, The Innovator’s Dilemma, was published. Yet Wall Street Journal … Continued

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Growing Risks Require Resilient Supply Chain Risk Management Process

August 8, 2016

“There is general unease about the state of the global economy with its increase in operational risk,” writes the staff … Continued

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Machine Learning in the Business World

August 4, 2016

The business world is awash with buzzwords, new technologies, and inflated promises. There’s so much of it that Drew Breunig … Continued

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Predictive Analytics: Businesses’ Crystal Ball

August 3, 2016

“What if you could predict what products or services your customers wanted before they did,” asks Dr. James Canton (@futureguru), … Continued

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Targeting Marketing and Cognitive Computing

August 2, 2016

When it comes to marketing, Delshad Irani and Ravi Balakrishnan decry the fact that overblown claims are being made about … Continued

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Getting Down to Business with Artificial Intelligence

August 1, 2016

“We’re still a few years away from having robots at our beck and call,” writes Or Shani, founder and CEO … Continued

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No Single Template Exists to Create Smart Cities

July 29, 2016

Cities are unique. Like a Siren’s call, their uniqueness beckons residents and tourists alike; and, that uniqueness should be celebrated … Continued

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The Internet of Things and How It Could Affect the Supply Chain

July 28, 2016

“Every industry is ripe for digital disruption and the supply chain industry is no exception,” writes Margaret O’Donnell, a Program … Continued

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The Future of the Digital Path to Purchase

July 27, 2016

The digital path to purchase has been growing for years. Laura Stevens (@LauraStevensWSJ) reports, “For the first time, consumers say … Continued

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Digital Enterprise Transformation and the “Intelligent” Future

July 26, 2016

The 21st century business landscape will be characterized by the rise of the intelligent enterprise (i.e., organizations that use cognitive … Continued

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Big Data Analytics can Help Supply Chain Risk Management

July 21, 2016

Supply chain risks that result in disruptions continue to cost businesses billions of dollars a year. Gavin van Marle (@LoadstarGav) … Continued

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Bolster Content Marketing to Reach Millennials

July 20, 2016

Millennials like to be informed. That’s one reason that content marketing is a great way to reach them. The age … Continued

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Innovation in the Digital Age

July 19, 2016

The phrase “May you live in interesting times” is either an English blessing or a Chinese curse. You choose. Whether … Continued

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Supply Chain Transformation in the Cognitive Era

July 18, 2016

“Manufacturing supply chains are experiencing levels of change heretofore unprecedented in their history,” writes Richard Howells (@howellsrichard), a Vice President … Continued

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Big Data and Privacy: What should People Expect?

July 13, 2016

“What does privacy really mean to you,” asks Cathy Nolan (@CatherineNolan7), an Information Analyst.[1] In the era of big data, … Continued

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Can Digital Enterprise Laggards Catch Up?

July 12, 2016

Many analysts believe that in order for a business to survive and thrive in the information age, it must transform its … Continued

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Industry 4.0 is More than Hype

July 6, 2016

Industry 4.0 (or the Fourth Industrial Revolution) was the central focus the World Economic Forum earlier this year. As usual, … Continued

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Supply Chain Risk Management Requires Connectivity and Advanced Analytics

June 30, 2016

“Supply chains,” writes Abe Eshkenazi (@aeshkenazi), CEO of APICS, “are like the central nervous system in humans — they are … Continued

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Meeting the Digital Enterprise Transformation Imperative

June 23, 2016

Most analysts agree that businesses face an imperative to transform into a digital enterprise or lose ground to competitors that … Continued

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Supply Chain Risk Management: Keeping Track of the Risks

June 16, 2016

“Supply chain practitioners, accustomed to the ongoing disruptions throughout the sub-tier supply chain, are familiar with the usual risks that … Continued

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Big Data and Supply Chain Transformation

June 14, 2016

The ground beneath businesses continues to shift as the impacts of e-commerce, new business models, digitization, and automation are fully … Continued

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Targeted Marketing: How Effective is It?

June 13, 2016

John Wanamaker, the late department store magnate, once stated, “Half the money I spend on advertising is wasted. The trouble … Continued

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Challenges Still Face Full Internet of Things Implementation

June 10, 2016

Amid all the hype about the Internet of Things (IoT) one fact is beginning to come clear — there are still … Continued

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Digital Enterprise Transformation is Altering Companies and the Business Landscape

June 9, 2016

We’re all aware how digital enterprise transformation has swept across the entertainment industry forever altering that business landscape; however, the … Continued

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The Internet of Things will be Rooted in Industry

June 8, 2016

There is a lot of talk today about the Internet of Things (IoT) and how it will connect with individuals … Continued

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Inventory Optimization: Trying to Manage a Business Conundrum

June 7, 2016

Inventory management continues to be a business conundrum. Lora Cecere (@lcecere), founder and President of Supply Chain Insights, recalls a … Continued

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The Need for Supply Chain Excellence has never been Greater

June 6, 2016

For professionals who deal with extended supply chains, business is a 24/7 proposition. The old adage — “there is no … Continued

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Targeted Marketing in the Age of Cognitive Computing

May 31, 2016

“The future of marketing,” writes Derek Newton (@DerekTNG), “is intensely personal — marketing targeted not just to you, but to … Continued

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Cognitive Computing can Help Discover Your Customer’s Digital Path to Purchase

May 27, 2016

The digital path to purchase for any potential customer can include a number of different twists and turns including ones … Continued

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Supply Chain Risk Management: Resiliency and Fragility

May 26, 2016

“Scratching an itch never makes it go away,” writes Thomas P.M. Barnett (@thomaspmbarnett), former Vice President for Communications at Resilient … Continued

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Jobs Sustainability: Learning to Work with Machines

May 25, 2016

“Humans are more likely to work with smart machines in the digital enterprises of the future than be ousted by … Continued

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Artificial Intelligence Improving Business around the Globe

May 24, 2016

Despite concerns about the emergence of an amoral (or worse, evil) artificial intelligence (AI) system bent on enslaving or destroying … Continued

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Internet of Things Surpasses World Wide Web. Is Your Supply Chain Ready?

May 23, 2016

“[Last year], we passed an important milestone,” reports Per Richtun (@perricktun), an analyst with Capgemini. “For the first time in … Continued

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In Praise of the Digital Supply Chain

May 19, 2016

Most analysts agree that in order survive and thrive in the years ahead industrial age organizations need to transform into … Continued

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Agile Marketing is Right Approach for Today’s Digital Path to Purchase

May 18, 2016

According to Scott Brinker (@chiefmartec), co-founder & CTO of ion interactive, today’s digital path to purchase requires marketers to create … Continued

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Cognitive Computing and the Rise of the Intelligent Enterprise

May 17, 2016

More and more is being written about the need for industrial age organizations to transform themselves into digital enterprises. With … Continued

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S&OP: Has Its Time Passed?

May 16, 2016

For nearly three decades, sales & operations planning (S&OP) has been a much discussed topic. Dave Food (@davefood), a supply chain … Continued

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Smart Cities and the Future of the World

May 13, 2016

Although there has been a lot written about smart cities, many people still have no idea what the smart cities … Continued