Omnichannel Operations Remain Frustrating

May 10, 2017

While moderating a panel discussion earlier this year on the subject “The Science and Art of Modern Retail,” Lauren Sherman … Continued

Digital Supply Chains: Do or Die Imperative?

May 3, 2017

“Supply chain professionals are now told on an almost daily basis that their next challenge is to digitise the supply … Continued

The Blockchain/Supply Chain Future

April 27, 2017

“The hype surrounding Blockchain — also known as Distributed Ledger Technology — is in overdrive,” writes Andrew Sohn (@Molsonix). “Many … Continued

Ignoring Digital Enterprise Transformation Could Prove Fatal

April 24, 2017

No business executive likes to consider the possible demise of their business let alone the potential collapse of their entire … Continued

Blockchain and the Supply Chain

April 10, 2017

Blockchain technology has stirred a lot of interest over the past year and a new study from eft indicates that … Continued

Take the Right Steps to Ensure Process Automation Excellence

April 5, 2017

Business process automation is not new; but, using software bots to automate some processes is fairly new. When machines (i.e., … Continued

Is Supply Chain Risk Management High Enough on Your Priority List?

March 27, 2017

According to the Dun & Bradstreet-produced CIPS Risk Index, “Global supply chain risk grew to a record high at the … Continued

Category Management and Cognitive Computing

March 9, 2017

“Without the foundation of Category Management,” declare analysts from the Category Management Association, “shopper marketing is ‘a tale full of … Continued

Do Smart Cities have a Future?

March 1, 2017

Cities have been crucial for human development for hundreds of years. They have been hotbeds of innovation and education and … Continued

The Transformative Potential of Blockchain Technology

February 22, 2017

Business leaders are always looking for the next big thing. One of those things might be blockchain technology. Thomas Cherian … Continued

Targeted Marketing and Personalization

December 26, 2016

Marketers want customers to feel special. They want customers to feel they have a personal connection with advertised products. In … Continued

Risk Management Needed to Strengthen Fragile Global Supply Chains

December 22, 2016

“Supply chains keep making headlines around the world for the wrong reasons,” insists Boris Felgendreher (@FelgenTweets), Senior Marketing Director for … Continued

Process Automation and the Elimination of Errors

December 20, 2016

In most fields of endeavor, accuracy is a beneficial trait. The famous lawman Wyatt Earp once stated, “Fast is fine, … Continued

7 Habits of a Highly Effective Risk Management Professional

November 22, 2016

“Over the past 5 years, supply chain risk management has moved onto the radar of the C-level,” write analysts from … Continued

Digital Supply Chains Can Make the World Less Frightening

November 17, 2016

Pundits toss around a lot of names for times in which we live — the Computer Age, the Information Age, … Continued

Clay Christensen: At the Intersection of Innovation and Targeted Marketing

November 16, 2016

Have you ever heard of job theory (or the Theory of Jobs to Be Done)? In the coming years, it … Continued

Big Data Analytics and Better Decision-making

November 8, 2016

We’ve all made bad decisions in our lives. In business, however, bad decisions can impact more than our individual lives. … Continued

The Digital Supply Chain Imperative

October 27, 2016

“Supply chain is one of the last places where you have all of these analog problems,” asserts Trae Stephens (@traestephens), … Continued

Three Phases of Supply Chain Risk Management

October 18, 2016

There are a lot a moving parts associated with a good supply chain risk management program. First and foremost, a … Continued

Blockchain Technology: Silver Bullet or Simply Buzz

October 12, 2016

“Blockchain technology stands poised to rewrite how business is conducted if its potential is achieved,” declares Thor Olavsrud (@ThorOlavsrud).[1] But … Continued

Supply Chain Transformation and Digitization, Part 2

October 11, 2016

In the first part of this article, I discussed why so many analysts insist supply chain transformation (i.e., building a … Continued

Supply Chain Transformation and Digitization, Part 1

October 10, 2016

No shortage exists of pundits who insist corporate supply chains must transform over the coming decade. Although their transformation strategies … Continued

Targeted Marketing Personas: More Catching Less Fishing

September 14, 2016

Have you ever gone fishing? If you have, then you understand your chances of catching something improve when you know … Continued

Supply Chain Visibility and Collaboration: Fellow Travelers on the Path to Excellence

September 8, 2016

“A lack of supply chain visibility and ineffective collaboration [are] often the reason[s] for poor supply chain performance,” asserts Antonia … Continued

Supply Chain Risk Management Involves More than Hoping Your Luck Holds Out

September 1, 2016

Supply chain risk management is a full-time job. Logically that means chief executive officers (CEOs) must delegate that responsibility to … Continued

As Uses of Big Data in Business Grow, the Need for Ethics also Increases

August 25, 2016

“Big data is reshaping the world,” asserts Joe Lodewyck (@joelodeaz), dean of assessment at the University of Phoenix College of … Continued

Combating Fraud in the Supply Chain

August 22, 2016

“It’s not enough just to manage your own company’s supply chain anymore,” writes Ben DiPietro (@BenDiPietro1).[1] By that he means … Continued

Growing Risks Require Resilient Supply Chain Risk Management Process

August 8, 2016

“There is general unease about the state of the global economy with its increase in operational risk,” writes the staff … Continued

Cognitive Process Automation™ can be Good for Business and the Soul

June 22, 2016

“Nothing ever comes to one, that is worth having,” Booker T. Washington once remarked, “except as a result of hard … Continued

Retailer Chargebacks Remain a Problem

June 15, 2016

Retailer chargebacks against vendors are not new, but they do represent a growing challenge to profitability. The staff at Supply … Continued

Targeted Marketing: How Effective is It?

June 13, 2016

John Wanamaker, the late department store magnate, once stated, “Half the money I spend on advertising is wasted. The trouble … Continued

Inventory Optimization: Trying to Manage a Business Conundrum

June 7, 2016

Inventory management continues to be a business conundrum. Lora Cecere (@lcecere), founder and President of Supply Chain Insights, recalls a … Continued

The Need for Supply Chain Excellence has never been Greater

June 6, 2016

For professionals who deal with extended supply chains, business is a 24/7 proposition. The old adage — “there is no … Continued

Smart Cities: People, Processes, and Technology

June 3, 2016

In the business world, executives know that to be successful they need to blend the right combination of people, processes, … Continued

Targeted Marketing in the Age of Cognitive Computing

May 31, 2016

“The future of marketing,” writes Derek Newton (@DerekTNG), “is intensely personal — marketing targeted not just to you, but to … Continued

Internet of Things Surpasses World Wide Web. Is Your Supply Chain Ready?

May 23, 2016

“[Last year], we passed an important milestone,” reports Per Richtun (@perricktun), an analyst with Capgemini. “For the first time in … Continued

In Praise of the Digital Supply Chain

May 19, 2016

Most analysts agree that in order survive and thrive in the years ahead industrial age organizations need to transform into … Continued

Agile Marketing is Right Approach for Today’s Digital Path to Purchase

May 18, 2016

According to Scott Brinker (@chiefmartec), co-founder & CTO of ion interactive, today’s digital path to purchase requires marketers to create … Continued

S&OP: Has Its Time Passed?

May 16, 2016

For nearly three decades, sales & operations planning (S&OP) has been a much discussed topic. Dave Food (@davefood), a supply chain … Continued

Digital Path to Purchase Requires a Mobile First Mentality

May 12, 2016

“With its same-day delivery and a mobile-first mentality,” writes Adrienne LaFrance (@AdrienneLaF), “Diapers.com is currently doing business in the environment … Continued

Cognitive Computing and Business Process Automation

May 11, 2016

Business executives are always looking for ways to improve their business processes and save money. Robotic Process Automation (RPA) can … Continued

Transforming the Supply Chain

May 10, 2016

“A high-functioning, flexible and agile supply chain is increasingly critical to business success,” asserts Donna Fritz, Vice President of Marketing … Continued

Privacy Remains One of the Greatest Big Data Concerns

April 26, 2016

“Big Data? Big problems,” writes Maurice Lévy, chairman and chief executive of Publicis Groupe. “With each hack, leak, and act … Continued

The World Needs Smart Cities

April 22, 2016

If you live in India (or follow what’s happening on the sub-continent), you know there has been a lot of … Continued

Stormy Weather: Supply Chain Risk Management and Climate Change

April 14, 2016

“The El Niño phenomenon,” writes Erica E. Phillips (@EEPhillips_WSJ), “is behind extreme weather patterns seen from India to Panama. With … Continued

On-Shelf Availability Remains a Significant Challenge across Retail

April 13, 2016

“Retailers are facing unprecedented pressure to increase sales, decrease costs and retain customers,” writes Ted Moyer, a solutions consultant at … Continued

Retailers Searching for On-ramps to the Digital Path to Purchase

April 4, 2016

The big news from last year’s holiday shopping season was that omnichannel marketing was the big winner. Suzanne Kapner (@SuzanneKapner) … Continued

Butterflies, Swans, and Supply Chain Risk Management

March 21, 2016

“The ‘butterfly effect’,” writes Yolanda Graham, “was a term coined by mathematician, meteorologist and chaos theory expert Edward Lorenz around … Continued

Does the Circular Economy have Legs?

March 17, 2016

“Mainstream business leaders are engaging in circular thinking and the evidence is everywhere, from their blogs to the commitments made … Continued

Data-driven Business and the Digital Enterprise

March 9, 2016

“Whether we like it or not,” Sohini Bagchi (@sohinidiva) asserts, “digital transformation is already underway.”[1] That’s both a bold statement … Continued

It’s the Digital Age and Time to Adopt Integrated Business Planning

March 8, 2016

Sales and operations planning (S&OP) has been around since the 1980s. Developed by Richard Ling as a way to integrate … Continued

Big Data Analytics are Better than Intuition

March 7, 2016

According to Daniel Kahneman, winner of the 2002 Nobel Prize in Economics, “Intuition works less often than we think.”[1] He … Continued

Supply Chain Risk Management: Dealing with Complexity

February 22, 2016

“The results for Q3 2015 are in on the state of global supply chain risk,” reports Dr. Warwick Knowles, Dun … Continued

Industry 4.0: The Fourth Industrial Revolution

February 18, 2016

“As an industry,” writes Kimberly Knickle (@kimknickle), Research Vice President at IDC Manufacturing Insights, “manufacturing is ‘hot’.”[1] She reports that … Continued

Digital Enterprise Transformation: Enterprise Resilience is a Good Reason to Make the Move

February 17, 2016

Half a dozen years ago the AGI-Goldratt Institute published a white paper in which it reported, “The core constraint of … Continued

Smart Cities and the Internet of Things

January 7, 2016

The Internet of Things (IoT) is sometimes referred to as the Industrial Internet because it is primarily an emerging machine-to-machine … Continued

Building a Customer-centric Supply Chain

December 15, 2015

You would think that one of the highest priorities a company would have is getting to know who their best … Continued

Trends 2016: Digital Enterprise Transformation

December 2, 2015

The 2016 prediction season has kicked off with International Data Corporation boldly releasing predictions and discussions in the following areas: … Continued

Supply Chain Optimization

December 1, 2015

“Having a supply chain and having an optimized supply chain are not the same thing,” asserts supply chain and logistics … Continued

Artificial Intelligence Will Unlock Big Data’s Value

November 25, 2015

“Big data and how best to utilise it has become a perennial subject,” asserts David Senior, CEO of Lowdownapp Ltd, … Continued

Supply Chain Visibility: More than a ‘Nice to Have’ Capability

November 12, 2015

“As technology brings supply chain data into focus,” writes Gary Allen, Vice President of Supply Chain Solutions for Ryder System … Continued

Is the Future of Agriculture Indoors and Afloat?

November 6, 2015

Few things in life are certain. We do know, however, that people have to eat. We also know that figuring … Continued

Human/Machine Collaboration, Part 2

November 5, 2015

In Part 1 of this article, I laid out the stark choices that lie before us — stay on a … Continued

Human/Machine Collaboration, Part 1

November 4, 2015

Arguing that some jobs now being performed by humans aren’t going to be lost to technology (be it hardware (e.g., … Continued

Don’t Cut Costs on Supply Chain Risk Management

November 3, 2015

“Although good CFOs never take their eyes off spending,” writes Jeffrey A. Burchill, FM Global’s CFO, “you need to be … Continued

Supply Chain Risk Management: Dealing with Length & Depth

October 14, 2015

“Risk isn’t a new topic in the supply chain,” writes Hailey Lynne McKeefry (@HaileyMcK), Editor in Chief of EBN, “but … Continued

Global Supply Chain Management

October 13, 2015

“Supply chains are a highly-complex, yet very necessary, ingredient to nearly any successful business venture,” asserts Keith Peterson, Ph.D. (@Halo_BI), … Continued

Industry 4.0 — Facing the Coming Revolution

October 12, 2015

“With disruptive forces of change so pervasive around the world,” writes Jeff Dobbs, Global Sector Chair for Industrial Manufacturing at … Continued

Cognitive Computing and Paradigm Shifts Affecting the Supply Chain

September 29, 2015

“To-date,” writes Adeel Najmi (@AdeelNajmi), Chief Science Officer and Senior Fellow at JDA Software, “the entire supply chain has been … Continued

A Holistic Approach is Necessary to Make Smart Cities Truly Smart

September 28, 2015

Cities are like living organisms whose systems function synergistically. That’s why a holistic approach to making cities smarter is required … Continued

Carpe Datem: Big Data Analytics are No Longer Optional

September 23, 2015

“Carpe diem … seize the day,” writes Roger Schenck, Manager of Content Promotions at Chemical Abstracts Service (CAS). “This Latin … Continued

Big Data Analytics are Revolutionizing Supply Chain Management

September 15, 2015

In his two decades of consulting on supply chain management matters, Steve Banker (@steve_scm), Service Director for SCM at ARC … Continued

Smart Manufacturing and the Internet of Things

September 14, 2015

“Manufacturing worldwide is on the cusp of a revolution,” writes Kevin O’Marah (@komarah), chief content officer, and Pierfrancesco Manenti (@PierManenti), … Continued

Smart Cities Begin with Connectivity

September 11, 2015

“Federal and local governments around the world are expected to spend $475.5 bn technology products and services by 2019,” reports … Continued

Improving Business Decisions Using Cognitive Computing

September 2, 2015

“Computers cannot think,” Deloitte analysts David Schatsky (@dschatsky), Craig Muraskin, and Ragu Gurumurthy write. “But increasingly, they can do things … Continued

What the Truman Show Can Teach Us about Big Data

August 31, 2015

According to a report prepared for the World Economic Forum by Bain & Company, “Personal data is becoming a new … Continued

Rooting Out Slave Labor in Your Supply Chain

August 28, 2015

“There are slaves in your supply chain,” writes Tim Minahan. “According to the International Labour Organization (ILO) there are more … Continued

Digital Enterprises Rely on Digital Supply Chains

August 25, 2015

“The basis of commercial enterprise is information,” writes Kenneth Cukier (@kncukier), Data Editor at The Economist. “That hasn’t changed in … Continued

Time to Update S&OP for the Digital Age

August 5, 2015

“In most organizations,” asserts Rich Sherman (@guruofscm), founder at Gold & Domas Research, “daily working capital decisions are made by … Continued

Business Innovation: Beyond the Buzz

July 16, 2015

There are a lot of buzzwords used by businesses to try and convince shareholders and customers that they are forward … Continued

The Internet of Things Will Affect the Supply Chain and Much More

July 15, 2015

“The world is on the threshold of a new era of innovation and change with the rise of the Industrial … Continued

Doing Business in Frontier Markets

July 2, 2015

“With the Middle East and north Africa now engulfed in multiple wars,” writes Borzou Daragahi (@borzou), “businesses and investors are … Continued

Making the Digital Path to Purchase Profitable

July 1, 2015

The rapid spread of mobile technologies (especially the smartphone) has mostly obliterated the traditional path to purchase for both business-to-business … Continued

Towards the Digital Enterprise

June 30, 2015

“Technology is intertwined in nearly every aspect of business today,” writes Pierre Nanterme (@PierreNanterme) and Marty Cole, respectively Accenture’s Chairman/CEO … Continued

Cognitive Computing can Help Retain and Leverage Tribal Knowledge

June 29, 2015

Whenever a talented employee leaves a job or assumes a new role, a company risks losing valuable knowledge that he … Continued

Supply Chain Sustainability: Is “Use Now, Pay Later” Era Over?

June 10, 2015

Gregory Unruh (@gregoryunruh), the Arison Group Endowed Professor at George Mason University, believes the time has come for businesses to … Continued

Predictive Inventory Management: Fulfilling Orders Even When Your Shipment is Late

June 9, 2015

No manufacturer wants to suffer decreased profit margins as a result of shipping delays that can result in product time-to-market … Continued

Smart Cities Begin with Smart Approaches

June 8, 2015

Around the globe the topic of smart cities is beginning to catch on. India, for example, has established an ambitious … Continued

Supply Chains Face Stormy Weather

June 4, 2015

When David A. Bell wrote the hit tune “Stormy Weather,” he had love rather than supply chains on his mind. … Continued

Inventory Optimization in the Digital Age

June 3, 2015

Mae West reportedly stated, “Too much of a good thing can be wonderful.” While that may apply to some areas … Continued

Smart Cities and Smart Grids

May 8, 2015

In previous articles about smart cities, I have stressed the importance of implementing “people-first” strategies. After all, the whole point … Continued

Supply Chain Risk Management: Better Safe than Sorry

May 7, 2015

“Doing business abroad definitely has its benefits,” asserts Mickey North Rizza (@MNorthRizza), Vice President of Strategic Services at BravoSolution, “but it’s … Continued

Supply Chain Innovation — Part 2

May 5, 2015

In Part 1 of this two-part discussion of a recent MHI/Deloitte report about supply chain innovation entitled “The 2015 MHI … Continued

Supply Chain Innovation — Part 1

May 4, 2015

“Supply chains face conflicting demands to be better, faster and cheaper,” states a recent report released by MHI and Deloitte. … Continued

Predictive Analytics becoming a Mainstream Business Tool

April 30, 2015

Predictive analytics is a topic you are likely to hear a lot more about in the years ahead. Predictive analytics … Continued

Big Data and Technology Poised to Help Agriculture

April 27, 2015

Everyone is aware of how significant California’s drought has become. If you are thinking, “Thank God I don’t live in … Continued

Making Supply Chain Risk Management a Priority

March 17, 2015

“Risk isn’t a new topic in the supply chain,” writes Hailey Lynne McKeefry (@HaileyMcK), Editor in Chief of EBN, “but … Continued

Targeted Marketing Requires Careful Planning

March 16, 2015

“Knowing your target customer is the single most important job of any marketer,” writes Jim Joseph (@JimJosephExp), President of Americas … Continued

Inventory Optimization and Cognitive Computing

March 10, 2015

Inventory is one of the necessary evils associated with doing business. In a manufacturer’s ideal world, a product would be … Continued

Customer Experience (CX) Highlights the Digital Path to Purchase

March 3, 2015

Gartner analyst Jake Sorofman (@jakesorofman) reports that Gartner’s 2015 Marketing Spending Survey concludes, “Customer experience is the most pressing mandate … Continued